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A strategic, contextual upselling approach to guide VIP subscribers toward Premium

ROLE

UX Designer, UI Designer, Research

TOOLS

A/B Testing, Sketch, Miro

CLIENT

Sexlog

INDUSTRY

Adult, Social network

PROJECT TYPE

Conversion flow redesign

Context

The idea of this A/B test was to try a new approach in our platform. We called that approach: Active Conversion Modals*.* They are focused on a contextual approach, that is, according to the part of the site where the user is and the flow he is doing at that moment.

We used that to convert VIP subscribers into Premium subscribers (upselling), so in some moments of user navigation where Premium plan has an advantage, we offer this plan for the user to migrate. This idea came from other platforms that use similar approaches, like Youtube.

Working remotely from Rio de Janeiro, Brazil
Leo Azeredo ⏤ 2024
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